Conciliation, offered through Advisory, Conciliation and Arbitration Service (ACAS), assists employers and employees in resolving workplace disputes before they escalate to employment tribunals. This service provides impartial guidance and facilitates communication to help parties reach a mutually agreeable solution. For example, ACAS can help with disagreements related to disciplinary procedures, grievances, redundancy, or contractual terms.
Early resolution of workplace disputes offers numerous advantages. It minimizes legal costs, reduces stress for all involved, preserves working relationships, and prevents potentially damaging reputational harm. Historically, ACAS has played a crucial role in maintaining positive employment relations in the UK, contributing to a more productive and harmonious work environment. Its involvement significantly increases the likelihood of reaching a settlement, avoiding the time, expense, and uncertainty of formal legal proceedings.